Privacy Policy
Syndicate Card Club (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit the site, join the club or make a purchase, and how we use it.
Information we collect
- Order and account information. Your name, billing and shipping address, email and phone number, provided at checkout or when you create an account.
- Membership information. Your username, membership plan and status, and marketplace activity such as listings, messages and feedback. If you connect Discord, we store your Discord account id to manage your member role.
- Payment information. Processed securely by our payment providers. We never store your full card details on our servers.
- Usage data. Basic analytics such as pages visited and device or browser information, collected via cookies to help the site function and improve.
How we use your information
We use your information to process and ship orders, operate your membership and the members marketplace, communicate with you about purchases and account activity, provide customer support, prevent fraud and comply with legal obligations.
Sharing your information
We share information only as needed to run the club. That includes our payment processors, shipping carriers, Discord (when you choose to connect your account) and service providers who help operate the site. We do not sell your personal information.
Cookies
We use cookies to keep items in your cart, keep you signed in, remember preferences and understand site usage. You can disable cookies in your browser, though some features may not work as expected.
Data retention
We keep order and membership records for as long as necessary to provide our services and meet tax, accounting and legal requirements.
Contact
Questions about your privacy? Email Support@SyndicateCardClub.com and we will get back to you within 1 to 2 business days.
